Your Privacy & Data — How jeetbagla Protects You

jeetbagla collects personal data from players in Bangladesh in order to operate a safe, compliant, and functional online betting and casino platform. We collect only the data that is strictly necessary for the purposes described in this Privacy Policy. The categories of personal data we collect are as follows:

Registration Data: When you create a jeetbagla account, we collect your full legal name, date of birth, email address, mobile phone number (typically a Bangladeshi number associated with bKash or Nagad), and the account username and password you choose. This data is necessary to create and manage your account and to verify that you meet the 18+ age requirement.

Identity Verification (KYC) Data: To comply with anti-money laundering obligations and to process withdrawals, we collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also collect a proof of address document (such as a utility bill or bank statement issued within the previous three months) and, where applicable, a selfie photograph for facial identity matching purposes.

Financial and Transaction Data: We record all deposits and withdrawals processed through your jeetbagla account, including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or other approved channels), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and transaction reference numbers assigned by the payment provider. We do not store your full bKash PIN, bank card numbers, or any other payment authentication credentials.

Betting and Gaming Activity Data: We maintain a complete record of all bets placed on cricket, football, and other sports markets, as well as all casino and slot game sessions conducted through your jeetbagla account. This includes stake amounts, bet types, game rounds, outcomes, and session durations. This data is used for account management, dispute resolution, and responsible gaming monitoring.

Device and Technical Data: When you access jeetbagla via a web browser or mobile device, we automatically collect your IP address, browser type and version, operating system, device identifiers, and referral URL. This data is used for fraud detection, security monitoring, and aggregate platform analytics.

Communications Data: If you contact jeetbagla via email at [email protected] or via any other support channel, we retain a record of that communication and its content for support quality assurance and dispute resolution purposes.

jeetbagla uses the personal data collected from players exclusively for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

jeetbagla will never use your personal data for automated decision-making that produces significant legal effects without human review. Our responsible gaming monitoring system may flag accounts for review based on activity patterns, but all resulting actions — such as account restrictions or mandatory cooling-off periods — are reviewed by a member of the jeetbagla compliance team before being applied.

jeetbagla processes personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing is necessary to fulfil the contractual obligations jeetbagla has to you as a registered account holder — specifically, to provide access to betting and gaming products, process your deposits and withdrawals, and manage your account. Without this processing, jeetbagla would be unable to deliver the services you have registered to use.
• Legal obligation: Processing is required in order for jeetbagla to comply with applicable legal obligations, including identity verification, age verification, anti-money laundering screening, and transaction reporting obligations applicable to online betting platforms operating in and serving players from Bangladesh.
• Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by jeetbagla, including fraud prevention, platform security, responsible gaming programme monitoring, and aggregate product analytics — provided those interests are not overridden by your fundamental rights and freedoms as a data subject.
• Consent: For specific optional processing activities — in particular, the sending of marketing communications and the use of non-essential analytics cookies — jeetbagla relies on your freely given, specific, informed, and unambiguous consent. Where consent is the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

jeetbagla does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the specific, limited circumstances described below, and only with parties that are contractually bound to process that data in a manner consistent with this Privacy Policy.

• Payment processors: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard, jeetbagla shares the minimum transaction data necessary with the relevant payment service provider. These providers operate under their own data protection obligations and are not permitted to use your data for any purpose other than processing the transaction.
• Identity verification service providers: To conduct KYC checks, jeetbagla may share identity documents and personal identifiers with trusted third-party identity verification providers. These providers process data on behalf of jeetbagla and are subject to strict data processing agreements.
• Game providers: When you play a game supplied by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a game session token and anonymised player identifier are transmitted to that provider to facilitate the game session. Game providers do not receive your full name, payment details, or contact information.
• Fraud and security providers: jeetbagla uses third-party risk and fraud detection services to monitor suspicious activity. These services receive technical data (IP address, device fingerprint, transaction patterns) and process it solely for fraud prevention purposes.
• Legal and regulatory authorities: jeetbagla may disclose personal data to government authorities, law enforcement agencies, financial intelligence units, or courts when required to do so by applicable law, a lawful court order, or a valid regulatory demand. In such cases, jeetbagla will disclose only the minimum data necessary to comply with the relevant obligation.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of jeetbagla's assets, personal data held by jeetbagla may be transferred to the acquiring entity as part of that transaction. In such circumstances, you will be notified in advance via the email address registered on your account, and the acquiring entity will be required to honour the terms of this Privacy Policy.

jeetbagla uses cookies and similar tracking technologies on its website to enable core platform functionality, maintain your login session, and collect aggregate usage analytics. A cookie is a small text file placed on your device by the jeetbagla web server when you visit the platform. Cookies do not contain executable code and cannot transmit viruses.

jeetbagla does not use third-party advertising network cookies that track your browsing behaviour across websites unrelated to jeetbagla. Any analytics or marketing cookies used are limited to activity within the jeetbagla platform itself.

Managing cookies: You can control which non-essential cookies are set by adjusting your browser settings. Most modern browsers allow you to block or delete cookies via the browser privacy settings menu. Please note that blocking strictly necessary cookies will prevent the jeetbagla platform from functioning correctly and may prevent you from logging in or completing transactions. Detailed instructions for managing cookies on popular browsers (Chrome, Firefox, Edge, Samsung Internet) are available from the respective browser vendor's support pages.

Local storage and session storage: In addition to cookies, jeetbagla uses browser local storage and session storage to maintain your active game session state and account preferences. This data is stored locally on your device and is not transmitted to third parties. You can clear local and session storage data via your browser's developer tools or privacy settings.

jeetbagla takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational security measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. The following measures are in place across the jeetbagla platform:

• Encryption in transit: All data transmitted between your browser or device and the jeetbagla platform is encrypted using 256-bit SSL/TLS encryption. The padlock icon displayed in your browser's address bar when visiting jeetbagla confirms that this encryption is active.
• Encryption at rest: Sensitive personal data stored on jeetbagla servers — including KYC documents, payment method details, and account credentials — is encrypted at rest using industry-standard encryption algorithms.
• Password hashing: Account passwords are never stored in plain text. Passwords are processed using a one-way cryptographic hashing function with a unique salt before storage, meaning that even jeetbagla personnel cannot retrieve your original password.
• Access controls: Access to personal data held by jeetbagla is restricted to employees and contractors who require that access in order to perform their job functions. All internal access is controlled by role-based access management, and access events are logged for audit purposes.
• Security audits: jeetbagla conducts regular security assessments of its platform infrastructure, including vulnerability scanning and penetration testing, to identify and address potential weaknesses before they can be exploited.
• Incident response: jeetbagla maintains a documented data security incident response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jeetbagla will notify affected players as promptly as practicable via the email address registered on your account, together with details of the nature of the breach, the data affected, and the remedial action taken.

jeetbagla retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of personal data held by jeetbagla:

• Account registration and profile data: Retained for the duration of your account's active status and for a period of five years following permanent account closure, in accordance with standard anti-money laundering record-keeping obligations applicable to financial services businesses.
• KYC and identity verification documents: Retained for a minimum of five years from the date of verification, or for a longer period if required by a specific legal obligation or ongoing regulatory investigation.
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction, in accordance with financial record-keeping requirements.
• Betting and gaming activity logs: Retained for a minimum of three years from the date of each bet or game session, and for longer where the data is subject to an open dispute or regulatory inquiry.
• Customer communications: Support emails and chat records are retained for a minimum of two years from the date of the communication.
• Device and technical data: IP address logs and security event logs are retained for 12 months from the date of collection, unless a specific security incident requires extended retention for investigation purposes.
• Marketing consent records: Records of your marketing consent preferences are retained for the duration of your account's active status and for two years following account closure, to demonstrate compliance with consent obligations.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymised aggregate data is retained for analytical purposes after deletion of identifying attributes, such data is no longer subject to the protections of this Privacy Policy as it no longer constitutes personal data.

As a player on the jeetbagla platform, you hold a number of rights in relation to the personal data we hold about you. jeetbagla is committed to honouring these rights promptly and without undue restriction. Your rights are as follows:

• Right of access: You have the right to request a copy of the personal data jeetbagla holds about you, together with information about how it is used and with whom it has been shared. Requests will be fulfilled within 30 days of receipt.
• Right to rectification: If any of the personal data jeetbagla holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For standard account information, you may make corrections directly via the account settings section of the platform. For KYC data, please contact the support team.
• Right to erasure ("right to be forgotten"): You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. Please note that this right is subject to jeetbagla's legal obligation to retain certain data for the mandatory retention periods described in the Data Retention section above. Where erasure is not possible due to a legal obligation, jeetbagla will restrict the processing of the data to the minimum necessary for compliance purposes.
• Right to restriction of processing: You have the right to request that jeetbagla restrict the processing of your personal data in certain circumstances — for example, while the accuracy of disputed data is being verified, or pending the outcome of a legitimate interests assessment.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive a structured, machine-readable copy of the personal data you have provided to jeetbagla, for the purpose of transmitting it to another service provider.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on jeetbagla's legitimate interests, including profiling for responsible gaming monitoring. jeetbagla will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jeetbagla reserves the right to update, amend, or replace this Privacy Policy at any time. The most current version will always be available at this URL. Material changes to this Privacy Policy will be communicated to active account holders via the email address registered on their account at least 14 days prior to the changes taking effect. Your continued use of the jeetbagla platform following the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.

This Privacy Policy was last reviewed and updated on 1 January 2026. For all data protection enquiries, contact the jeetbagla compliance team at [email protected]. All queries will be responded to in English within 2 business days.